At Zuperior Hair, we understand that purchasing hair is a significant investment, and we want to ensure that our customers are completely satisfied with their purchase. To achieve this, we have established the following policies regarding refunds and exchanges for human hair wigs.

 

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REFUNDS

    All sales are final on hair extensions and wigs. We do not offer refunds or exchanges hair due to health and safety reasons. All sales are final.

 

    Virgin hair is a unique product that cannot be resold or reused if returned or exchanged. Our products are carefully inspected and processed to ensure they meet our high standards, and we cannot accept returns or exchanges due to their high value and perishable nature. Virgin hair may have natural variations in color, texture, and style. These variations are not considered defects and do not qualify for refunds or exchanges.

    

We do not accept returns or exchanges on human hair wigs that have been altered or modified in any way.

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    Customer satisfaction guarantee: We strive to provide the best possible customer experience and ensure that all orders are accurate and meet our customers' expectations. If you have any issues with your order, please contact us promptly so we can resolve any issues promptly.

 

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What happens if I receive a damaged or defective product?

In the unlikely event that you receive a damaged or defective product, please contact us within 24hours of delivery. We will work with you to resolve the issue promptly and fairly.